Returns & Exchanges

Due to the perishable nature of our beverages, we do not accept returns on any food or drink products. However, if your order arrived damaged or you are unsatisfied with your experience, please reach out to our team within 14 days of delivery.

Return Process

• 1.
  Document the Issue

  Take a clear photo of the shipping box, the product labels, and any specific damage or defects you encountered with your poppi cans.

• 2.
  Contact Support

  Email our customer experience team at [email protected] with your order number and the photos you collected.

• 3.
  Quality Review

  Our team will review your request within 2-3 business days to ensure our quality standards are met and determine if a replacement is necessary.

• 4.
  Resolution

  If approved, we will issue a full refund to your original payment method or ship out a fresh replacement pack free of charge.